Terms & Conditions

BerthScanner operates an online marketplace that enables boat owners and captains (“Boaters”) to search, compare, book and pay for berths offered by marinas (“Marinas”) across Europe. BerthScanner may also offer tools that enable Marinas to manage availability, pricing, berth occupancy, customers, check-in and check-out, amenities and bookings.

BerthScanner is a technology intermediary. The legal contract for any berth, mooring, amenity or service booked through the Service is between you and the Marina. Unless expressly stated, we do not own, control, manage, inspect or operate any marina or berth listed on the Service.

BerthScanner is operated by the following Greek general partnership (Ομόρρυθμη Εταιρεία). These details are provided for identification, invoicing and consumer-protection purposes.

Legal name (Επωνυμία)

ΜΑΥΡΟΚΕΦΑΛΟΥ ΜΠΟΥΡΣΙΝΟΣ Ο.Ε.

Legal name (Latin characters)

MAVROKEFALOU BOURSINOS G.P.

Trade name (Διακριτικός Τίτλος)

BERPHFINDER Ο.Ε.

Trade name (Latin characters)

BERPHFINDER G.P.

GEMI registration number (Αριθμός ΓΕΜΗ)

193853143000

VAT number (ΑΦΜ)

803287769

To use the Service, you must:

• Be at least 18 years old and have the legal capacity to enter into a binding contract.
• Provide true, accurate and complete information when creating or updating your account.
• Keep your password confidential and take appropriate precautions to secure your account.
• Be authorised to make bookings on behalf of any organisation or boat owner for whom you act.

You are responsible for all activity that takes place under your account. Please notify us immediately at [email protected] if you suspect unauthorised use.

BerthScanner provides the platform that enables Boaters and Marinas to find and contract with each other. Specifically, we:

• Facilitate discovery, pricing and availability information for marinas and berths.
• Process payments on behalf of Marinas through our payment service provider.
• Issue booking confirmations, reminders and (where applicable) electronic receipts.
• Provide customer support related to your experience on the platform.

We do not:

• Guarantee the accuracy, completeness, quality, safety or legality of any berth, amenity, description, photograph or service offered by a Marina.
• Act as a party to the mooring or service contract between you and the Marina.
• Provide any marine, navigational, safety or berthing advice.

Placing a booking

When you submit a booking request through the Service, you make a binding offer to the Marina to enter into a mooring contract on the terms shown at checkout, including the rate, dates, selected amenities and any Marina-specific conditions displayed.

Confirmation

Your booking is confirmed only when you receive an electronic confirmation (email or in-app notification) from BerthScanner on behalf of the Marina. Pending bookings may be declined, modified or cancelled if availability cannot be met or if the information provided is inaccurate.

Accuracy of information

You must provide accurate information about your boat (length, width, draft), intended arrival and departure, the number of guests on board and any additional requirements. Incorrect information may result in the Marina refusing access, relocating your boat or charging additional fees.

Prices displayed on BerthScanner are set by the Marina and shown in the currency indicated. Unless explicitly stated otherwise, prices include all applicable taxes. Specific amenities, long-stay discounts, harbour dues or local tourist taxes may be displayed separately.

• Service fee: BerthScanner may charge a transparent service fee disclosed at checkout.
• Per-meter pricing: some Marinas price berths based on boat length or dimensions; the final amount is calculated from the information you provide.
• Amenities: additional services (electricity, water, laundry, concierge, etc.) are priced separately, either per stay or per day, as indicated.
• Currency conversion: where your card is in a different currency, your bank may apply its own exchange rates and fees.

BerthScanner processes payments on behalf of Marinas through its payment service provider, Viva Wallet. By submitting payment information, you authorise BerthScanner (or its partners) to charge the amount shown at checkout, including any optional amenities you selected.

Payment instruments are subject to verification by your bank or card issuer. If a charge is declined or later disputed, we may cancel the associated booking and recover any amounts due, including refund processing fees and chargeback costs.

Where required by the Marina, additional amounts may be charged at or after check-in for overstay, damages, missing equipment, unpaid amenities or services not included in the original booking. The Marina is solely responsible for such charges.

Each booking is subject to the cancellation policy displayed before you pay. Common policies include “flexible”, “standard” and “strict”, each with different refund windows.

• Changes: you may request changes through your dashboard subject to availability and Marina approval. Price differences may apply.
• Cancellations: refunds are issued according to the applicable policy. Processing times depend on your bank, typically 5–10 business days.
• No-shows: failure to arrive on the booked date without cancellation generally results in the forfeiture of the booking amount.
• Force majeure: in case of events beyond reasonable control (severe weather, port closures, strikes, emergencies), we and the Marina will work together to rebook, credit or refund in accordance with applicable law.

When using the Service, you agree not to:

• Break any applicable law, regulation, or maritime or port authority rule.
• Post content that is unlawful, misleading, defamatory, obscene, threatening or infringes the rights of any third party.
• Use the Service to transmit malware, phishing links or to interfere with its operation.
• Circumvent security features, scrape data without our written consent, or reverse engineer the Service.
• Create multiple accounts to abuse promotional offers, manipulate reviews or evade restrictions.
• Use another person's payment method without authorisation.

We reserve the right to suspend or terminate accounts that violate these Terms or that pose a risk to other Users, Marinas, staff or the Service.

Marina operators, administrators and employees who access the Service also agree to specific additional obligations, including:

• Maintaining accurate berth inventories, photos, pricing, amenities, operating hours and policies.
• Honouring confirmed bookings at the confirmed price and providing the promised services.
• Complying with all applicable consumer protection, maritime, safety and tax regulations.
• Handling customer data received through the Service in accordance with our Privacy Policy and data processing terms.
• Maintaining appropriate insurance cover for their marina and facilities.

BerthScanner may provide Marinas with a separate Marina Agreement that supplements these Terms with commercial, operational and data protection provisions.

You may submit reviews, ratings, photos and other content (“UGC”) about your stay. When you do, you grant BerthScanner a worldwide, royalty-free, transferable and sub-licensable licence to host, use, reproduce, modify (for formatting or translation), publicly display and distribute your UGC on and in connection with the Service and our marketing.

Reviews must reflect your honest experience and must not contain illegal, hateful, private or misleading content. We may decline to publish, edit or remove UGC that violates these Terms or our content guidelines.

The Service, including its software, design, text, graphics, logos and data compilations, is owned by BerthScanner or its licensors and is protected by intellectual property laws. Except for the limited licence granted in these Terms, we reserve all rights, title and interest in and to the Service.

We grant you a non-exclusive, non-transferable, revocable licence to access and use the Service for your personal or internal business use. You must not copy, modify, distribute, sell or lease any part of the Service without our prior written consent.

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, BerthScanner disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement, as well as any warranty that the Service will be uninterrupted, error-free or free of harmful components.

BerthScanner is not responsible for the condition, safety, legality or quality of any marina, berth, amenity or service booked through the Service, nor for the conduct of Marinas, their staff or other Users.

To the maximum extent permitted by applicable law, BerthScanner, its directors, employees, agents and suppliers shall not be liable for:

• Indirect, incidental, special, consequential, exemplary or punitive damages.
• Loss of profits, revenue, business, data, goodwill or anticipated savings.
• Any damages related to the acts or omissions of Marinas or other Users.
• Any damages related to circumstances outside our reasonable control (force majeure).

Subject to applicable law, our aggregate liability to you for all claims arising out of or relating to the Service in any 12-month period is limited to the greater of (a) the fees BerthScanner received from you during the 12 months before the event giving rise to the liability, or (b) €200.

Nothing in these Terms excludes or limits our liability where it cannot lawfully be excluded or limited, including for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any non-waivable consumer rights.

You agree to defend, indemnify and hold harmless BerthScanner and its affiliates against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or related to (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party right, or (d) any content you submit to the Service.

We may suspend, restrict or terminate your access to the Service at any time if you (or anyone using your account) breach these Terms, create risk or possible legal exposure for BerthScanner, its Users or Marinas, or if required by law. Where practicable, we will notify you before taking such action.

You may close your account at any time from your account settings. Closing your account does not entitle you to any refund of amounts already paid and does not relieve you of any obligation accrued before termination.

Where you use the Service as a consumer, nothing in these Terms limits or excludes any statutory rights you may have under mandatory law, including rights under EU consumer protection legislation and the right to withdraw from certain distance contracts. Specific booking terms, including cancellation windows and pre-contractual information, are disclosed before you pay.

These Terms are governed by the laws of Greece, without regard to its conflict of law principles. Subject to mandatory consumer protection rules of your country of residence, the courts of Athens, Greece, have exclusive jurisdiction to resolve any dispute arising out of or related to these Terms or the Service.

EU consumers may also access the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr. We are not obliged, but may choose, to participate in such proceedings.

We may amend these Terms from time to time to reflect changes in law, regulation, our Service or business. If the changes are material, we will give you reasonable advance notice by email or in-app notification. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes.

• Entire agreement: these Terms, together with the Privacy Policy, Cookies Policy and any supplemental agreements, constitute the entire agreement between you and BerthScanner relating to the Service.
• Severability: if any provision of these Terms is held to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.
• No waiver: our failure to enforce any right or provision does not constitute a waiver of that right or provision.
• Assignment: you may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations to an affiliate or successor in interest.
• Notices: we may send notices through the Service, email or another reasonable method. Notices to us should be sent to [email protected].
• Language: these Terms may be made available in several languages; in the event of discrepancy, the English version prevails unless mandatory local law requires otherwise.

Questions about these Terms can be sent to [email protected]. For privacy queries see our Privacy Policy, and for information on cookies see our Cookies Policy.